Privacy Policy
This Privacy Policy explains how we collect, use, hold and disclose your personal information, and how we handle it in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It applies to personal information we collect through this website, when you place an order or make a purchase, or when you contact us by any means.
1. Who we are
1.1 This website is owned and operated by Teaching Shop Pty Ltd (ABN 99 142 863 134), trading as Australian Teaching Aids ("ATA", "we", "us" or "our"), a supplier of educational and incentive resources with its principal place of business in Osborne Park, Western Australia.
1.2 We are committed to protecting your privacy. By providing your personal information to us, you agree to us handling it as described in this Privacy Policy.
2. The information we collect
2.1 "Personal information" means information or an opinion about an identified individual, or an individual who is reasonably identifiable. We only collect personal information that is reasonably necessary for our functions and activities.
2.2 The personal information we collect may include your name, business or school name, position, email address, postal and delivery addresses, phone number, and order and payment details.
2.3 We generally collect personal information directly from you, for example when you place or make an order through the website, request information about a product, open a trade account or apply to become a stockist, or contact us by email, phone, post or any other means.
3. How we use your information
3.1 We use your personal information primarily for the purpose for which it was provided, and for related administrative purposes.
3.2 We may also use it to process and deliver your orders, understand your needs and provide relevant products and services, respond to your enquiries, offer you promotions or special rates, and improve our website and services, including understanding how the website is used.
4. Marketing and how to opt out
4.1 We may use your contact details to send you information about our products, promotions and news, where you would reasonably expect us to or where you have consented.
4.2 You can opt out of marketing at any time by using the unsubscribe link in any marketing email, or by contacting us using the details below. We will action your request promptly.
5. When we disclose your information
5.1 We will never sell your personal information.
5.2 We may disclose your personal information to service providers who help us operate our business and this website, such as delivery, payment, IT, hosting and marketing providers, so they can perform those services for us.
5.3 Some of our service providers, including our website and hosting platforms, may store or process personal information outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.
5.4 We may also disclose your personal information where we are required or permitted by law, to comply with a legal process, to enforce our Terms and Conditions or this Privacy Policy, or to protect the rights, property or safety of any person or our business.
6. Cookies and analytics
6.1 When you use our website, we and our analytics providers may use cookies and similar technologies to collect information such as your browser type, the pages you visit and your IP address. This helps us understand how the website is used and improve it.
6.2 This information is generally aggregated and does not identify you personally. You can manage or disable cookies through your browser settings, though some features of the website may not work as intended if you do.
7. Keeping your information secure
7.1 We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, modification or disclosure, and to store it securely.
7.2 No transmission of information over the internet is completely secure, so while we do our best to protect your information, we cannot guarantee the security of information you send to us, and you provide it at your own risk.
7.3 If a data breach occurs that is likely to result in serious harm, we will respond in line with the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth).
8. How long we keep it
8.1 We keep your personal information only for as long as we need it for the purposes described in this policy, or as required to comply with our legal obligations, resolve disputes and enforce our agreements. When it is no longer needed, we take reasonable steps to destroy or de-identify it.
9. Accessing and correcting your information
9.1 You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. Please contact us using the details below and we will respond within a reasonable time. We may need to verify your identity first.
9.2 Please only provide us with personal information about another person if you are authorised to do so.
10. Complaints
10.1 If you have a concern or complaint about how we have handled your personal information, please contact us using the details below and we will investigate and respond to you.
10.2 If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
11. Third-party links
11.1 Our website may contain links to other websites. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.
12. Changes to this policy
12.1 We may update this Privacy Policy from time to time. The current version published on this page applies, so please check back for any changes.
13. Contact us
13.1 If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at info@australianteachingaids.com.au or on (08) 9446 1771.